Core Values

Comprehensive Care is Our Primary Goal

From the first time you will visit us up to your succeeding visits, we leave you with an indelible impression - Total Care. Our primary understanding of your health and aesthetic needs define the very core of our business values. With Citi Wellness Center, your well-being is redefined.

Safety is Our Strength

And unlike other wellness clinics, we put your safety as our utmost priority. We are deeply affiliated with World Citi Medical Center, a level-4 training hospital whose safety standards surmounts its 40 steady years in the healthcare industry. And medical staffs whose orientation goes beyond what is safe for customer satisfaction.

We provide a Supportive Environment...

This is what we mean when we say we are a family corporation. We treat you as one of us. We provide a personalized service that will completely understand your needs and expectations. We also offer all the viable choices for your proper treatment and procedures.

...And a Customer Satisfaction like no other.

Aside from Total Care Safety and a Supportive Environment, Customer Satisfaction completes the Value Formation of the Citi Wellness Center. Our pools of medical professionals are also specialists who are well-known in their line of expertise. Their dedication to their craft and the excellence that they demonstrate in their field provide a satisfaction to our customers that remain unparalleled.

Profile

THE CITI WELLNESS CENTER

On the heels of its continuing drive to reinvent medical services in society, the World Citi Medical Center proudly introduce a new and refreshing place for wellness and aesthetic in the metro, the Citi Wellness Center.

In line with the World Citi's dedication to provide optimum, holistic healthcare, and wellness service, the Citi Wellness Center serves as the catalyst for the completion of human wellness. It understands and addresses the clinical needs and aesthetic demands of the modern individual.

It also serves as the center for medical tourism where nationals from other countries can easily avail of the various services that the Center can offer. It offers soothing massage treatments, facial procedures, facial add-ons, slimming programs, minimally invasive cosmetic treatments, laser treatments, plastic and cosmetic procedures, and dental procedures. Its roster of highly qualified consultants, deoctors, and specialists are trained to perform these treatments and procedures to perfection.

More than this is the major thrust of the Center to provide a complete customer value formation - Comprehensive Care, Safety, a Supportive Environment, and Satisfaction. Today, the Citi Wellness Center continues its main mission to provide a society of confident, happy, beautiful, and healthy individuals.

Message from the President

Welcome to Citi Wellness Center, the complete hub for all your well-being and aesthetic needs!

When we started developing the concept of a wellness center at the top floor of the World Citi Medical Center, we were faced with difficult challenges and obstacles in turning our vision into reality. But a great idea never falters and we have learned to adapt, enhance, and evolve our designs into what you see today-- the Citi Wellness Center.

Now, Citi Wellness Center rises to the summit of the medical well-being industry with its diverse array of non-invasive, minimally invasive, and surgical aesthetic procedures. With the help of the industry's trusted names in the field of aesthetics, dental procedures, bariatric medicine, and plastic surgery, we proudly open our doors as World Citi Medical Center's flagship project.

And because we are backed by the expertise and capabilities of the World Citi Medical Center and its 30 year history in the healthcare industry, we can offer other allied medical services for a more complete lifestyle-based approach to wellness.

Healthy Cravings, a customizable dietary program for those who want to live a healthy lifestyle and our fitness gym are offered along with our wellness services to help clients maintain and better achieve their physical wellness goals. And to round out our offerings, we have established Psalter's Place, a space with a beautiful view of the city for quiet meditation before or after treatments.

With the guidance of World Citi Medical Center, the support of the best doctors and wellness professionals and the finest technology that range from skin care to laparoscopic machines, we are sure that your wellness experience at Citi Wellness Center will be a great one.

We invite you to discover beauty and well-being in its most complete form.

Again, welcome to Citi Wellness Center!

Melissa Guico

President
Citi Wellness Center

Vision

We envision Citi Wellness Center as a recognized proud Filipino brand that provides prime health and wellness experience.

Mission

• To provide a customer-based value proposition - safety, comprehensive care, and satisfaction.
• To lead in building a society of confident, happy, healthy, and beautiful individuals.
• To provide complete satisfaction to our doctors and customers in realizing our business objectives.
• To yield optimal returns for our customers in offering the best value for their money.
• To become a center for charitable programs that will provide utmost service to the community.

Fact Sheet

Citi Wellness Center is created as the medical tourism arm of World Citi Medical Center. With the expertise of World Citi Medical Center's consultants, doctors, staff and partners, Citi Wellness Center is positioned to create an international presence serving the needs of Filipinos and other nationals oversees.

Citi Wellness Center is located in the whole 15th floor of the World Citi Medical Center covering an estimated 700 sqm floor area floor. It has regular treatment rooms, couple's massage room, doctors' clinics, dental clinic, a mini-conference room, a meditation room, soon-to-be- completed Melisse' cafe, and a gym.

Citi Wellness Center continues to encourage partnerships and tie-ups with recognized, credentialed, and accredited movers & shakers in the industry. We also work with our sister companies such as World Citi Medical Center, World Citi Colleges Aviation Company, World Citi Colleges and Healthy Cravings.

Citi Wellness Center is a family-owned company. Owners of Citi Wellness Center are the same owners of companies under the World Citi Group of Companies.

Milestones

• World Citi Medical Center pioneered the concept and is the first medical hotel in the Philippines (1995)
• World Citi Medical Center is the first hospital to have an SPA, beauty salon and gym inside its premises (1995)
• World Citi Medical Center is one of the founding members of Philippine Association of Health Organizations in Medical Tourism
• World Citi Medical Center became a member of the Medical Tourism Association (2008)
• World Citi Medical Center is accredited by ISO 9001:2008 and OHSAS 18001:2007
• Citi Wellness Center is incorporated in July 23, 2008
• Citi Wellness Center is a proud member of "The International Medical Spa Association" (2010)
• At present, both companies closely coordinate with Philippine Department of Health (DOH), and with Philippine Department of Tourism (DOT)

7 Pillars of Citi Wellness

Citi Wellness understands and addresses the needs of the modern individual. In a modern society marked by alternative lifestyles, eco-friendly mindsets, and health consciousness, our Wellness Center provides total care with all the dimensions that make the individual complete. These dimensions include the social, emotional, spiritual, environmental, occupational, intellectual, and physical wellness.

Social Wellness is the ability to build a bridge of service to communities. Our company tie-up with various charitable organizations provides opportunities for our clients to be involved on such noble undertakings.

Emotional Wellness is the ability to build a society of happy individuals. The basic right of every individual to lead the good life - physical contentment, individual fulfillment, and a positive well-being - is what we provide in our Wellness Center.

Spiritual Wellness is the ability to provide service that is beyond satisfaction. Spirituality is not confined to peace and harmony in our lives. The complete contentment that we provide to our clients after availing our services and procedures also contributes to our Spiritual Wellness.

Environmental Wellness is the ability to be recognized as a proud Filipino brand for healthy individuals. Unmatched health programs that specifically fit various personalities and nationalities define our very own program of Medical Tourism. Our valued clients will no longer just enjoy the affordable rates that we have for our medical procedures. They will also enjoy the various tours that we offer in exploring the beauty of the Philippine Islands.

Occupational Wellness is the ability to provide a balance for one's personal and professional life. After a day's work, constant visits to Citi Wellness will give you the rejuvenation that you desire as you go back to your job the following day. This makes up our Occupational Wellness.

Intellectual Wellness is the thrust of an individual to continue learning, exploring, and discovering the world around us. With the various programs, medical procedures, and exceptional services that we provide, your thoughts and ideas on the things around you will be renewed.

Physical Wellness is the ability to maintain a good quality of life. Our health programs will help you eliminate stress and fatigue that occasionally pre-occupies your day-to-day activities. It will also assist you in adopting healthful habits and avoiding the destructive ones. Your admission to our various programs will help you attain Physical Wellness.